Master crucial sales, leadership and diversity conversations.
See measurable results.
Celebrating over 20 years of training professionals to reach their full potential.
Learn, practice, and master your most important business conversations from the comfort of your own office.
Relax in a safe learning environment where it is okay to try new things. Immerse yourself in live, one-to-one, virtual learning scenarios with experienced actors.
Receive supportive, personalized feedback from a professional coach. Build confidence before you speak to your clients, direct reports, or peers.
Who We Are
We are a creative team of learning experts, professional actors, and experienced coaches dedicated to understanding your communication challenges and strategic goals, to then provide you with the most engaging, immersive, and effective learning experiences available.
Our learning methodology – deliberate practice – is evidence-based and leads to measurable improvement in performance. We measure participant performance improvement and give you detailed analytics and aggregate reporting.
What We Do
If you want your team to deliver the best client experiences, the best coaching experiences, and the best employee experiences, we are here to give them the tools they need to do it!
We design fully customized, virtual learning experiences that align to your existing models, support your current programs and ultimately, help you execute your strategic objectives. Our programs can help you:
Refine the sales skills of your inside, outside or virtual salesforces
Improve leadership skills and coaching skills of your leaders and C-suite executives
Teach the advanced conversation skills managers need to navigate difficult conversations
Help change agents develop the communication skills needed to shift cultures
Enhance the customer service skills of your client facing employees
Build the client-experience skills of your contact center agents
Empower all your teams with the communications skills they need to be the best
We combine learning and practice with a series of role play simulations and personalized coaching to improve participants' communication skills.
This evidence-based methodology, called deliberate practice, is a brain-based learning technique scientifically proven to create and reinforce new pathways in the brain. Immersive, 1:1 role play scenarios allow business people to convert existing knowledge (from training or experience) into habits that they retain long term.
Convenience and Customization
Learn, practice and master communication skills in your own time zone, in your preferred language. We provide scalable programs in English and French and smaller programs in Spanish. Don’t see your language here? We are always expanding. Please talk to us.
Regardless of your location or language, we’ll deliver customized, virtual 1:1 sales, service, and leadership learning for all levels of professional development.
Safe Learning Environment
If you are a participant, you will learn, practice, and master communication skills, from the comfort of your own workspace, in a safe, judgement-free environment that will maximize your performance improvement.
At Practica Learning, we will not disclose information on your learning or performance. You have absolute freedom to take risks, try new things, get it wrong, try again and ultimately, perfect your skills knowing you are not being recorded or reported.
If you are a learning, HR or sales operations leader, our collaborative discovery process ensures that your participants’ practice scenarios are realistic and customized to each role and organization. As your participants learn and practice, we assess their skill continuously and adjust their learning experience in real time to maximize their learning.
You benefit from us tracking every skill, for every participant, in every scenario but your participants can relax and learn knowing we only report their performance at an aggregate level.
Remote Coaching Wherever, Whenever
We are proud to offer our virtual learning solutions in several languages, across every time zone, for every level of your organization.
Regardless of your location, we’ll deliver customized, remote 1:1 sales training, customer service training, leadership development, culture change, diversity & inclusion, crucial conversation, and interviewing training for all levels of professional development.
Safe Practice & Assessment
We design and deliver training programs that allow your team to practice and develop skills in a safe, judgement-free environment.
By engaging professionals in a structured role play, with a supportive coach, from the comfort of their own workspaces, we the safety and security that they need to practice, improve, and retain information.
Our discovery process results in scenarios that are realistic and customized to the individual. We continually assess your needs, training practices, and digital delivery methods. We track and report on every skill, in every scenario, for every participant.
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Return On Investment
Improving ROI means increasing retention and improving performance. With traditional blended solutions, participants only retain 10 to 20% of what was taught, compared to up to 70% of what they learn through practice.
Businesspeople are more likely to retain best practices and improve their performance when they put learning into practice, in multiple challenging scenarios, and receive performance coaching on a one-to-one basis.
Isn’t it time you invested in a virtual learning experience that actually helps your business and makes your team better?
